“A lot of people can do lovely design, but our business is really about how we are serving the client, and the service to the client has a lot to do with how good your back office is and how that is running. So what I love about Design Trust is we get to have those conversations about anything from insurance to warehouse receiver challenges and how to deal with that, to talking about the most reliable vendors, or team structure and HR issues. Being able to have those conversations in a safe environment is a jewel.”
And, while 2021 might be wrapping up, there’s no doubt Lorna and her firm will continue to gain recognition and respect. 2021 has definitely been a powerhouse year for her. “I’m celebrating my 15th anniversary in business and there are certain things that I’ve accomplished and can claim. We do great work, so let’s show up as the powerhouse brand that we are and own that space completely and not apologize for being good.”